CX Masterclass
19.2. 2026, 15:00 - 18:00
Online
2 599 Kč
What will the event be about?
AI is not a replacement for your creativity, but a tool that takes it to the next level. Stop getting bogged down by routine and discover how to create faster, more efficiently, and with greater impact on the final experience using AI.
The Art of the Perfect Prompt in 2026:
The Perfect Prompt Framework: Master the principles of writing perfect prompts using a template based on "Best of" recommendations from major players like Google, Anthropic, and OpenAI.
Advanced Techniques for Experts: We will show you how to use methods like "Few-shot" and "Chain-of-Thought" to get AI to solve even the most complex tasks.
Using AI Across the Design Process:
Discover
Planning research and optimizing research questions to avoid bias.
How to uncover even subtle competition with the help of an AI agent.
Define
How to quickly and accurately uncover insights hidden in customer feedback.
Creating customer personas directly from hours of customer interview transcripts.
Design
How to create wireframes faster than an experienced UX designer—and which tools to use.
How to identify key shortcomings using AI before testing with live customers.
Deliver
Using Miro AI as a partner for efficient digital prototype testing.
Advanced Tools: Rapid creation of functional, branded high-fidelity prototypes.
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